VIP Subscription: Accrual Purchase Delay Impacting Users

Resolved·Partial outage

Correction has been completed.

All delayed VIP Subscription will be taken into account.

Fri, Mar 27, 2026, 11:33 PM

(3 weeks ago)

Affected components

Mar 27, 2026, 07:15 PM

11:33 PM

Updates

Resolved

Correction has been completed.

All delayed VIP Subscription will be taken into account.

Fri, Mar 27, 2026, 11:33 PM

Monitoring

Fix has been rolled out. Continue to investigate.

Fri, Mar 27, 2026, 07:43 PM(3 hours earlier)

Identified

Problem has been identified. The correction is rolling out.

Fri, Mar 27, 2026, 07:31 PM(11 minutes earlier)

Investigating

The scope of the incident has been identified and bounded.

Fri, Mar 27, 2026, 07:15 PM(16 minutes earlier)

Investigating

Users with VIP subscriptions are experiencing delays in their next accrual purchase due to a processing issue.

Fri, Mar 27, 2026, 07:14 PM